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admin@blackrockclimbers.com |
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| Refund Policy:
Please read extremely carefully before
signing your contract and ask for clarifications if
necessary! Thank you kindly.
- The first 50% of the registration/booking/deposit is absolutely positively
non-refundable.
- All bookings are tentative until a deposit is received, we will
cannot
guarantee your booking without.
- If the balance due cheque is not handed over at
the time of arrival for ANY reasons , we reserve the right to
leave and the balance is still due , now with an additional $100
surcharge.
- Adverse weather conditions: If we
not received a call canceling the event on the day of the event before we set out to your
event, no rain checks and the balance is due immediately on demand
regardless if you run the event or not. If called off up to the
night before, we will issue a rain check and it will be valid for
365 days depending on availability and is non transferable.
- Break down, late arrival or
wrong directions en route to your event:
A. If you still wish for us to participate at
the event, your balance due (not
the full amount of the contract) will be prorated from the time we
arrive . You will hand over the balance and we will hand over a refund
cheque. We will cannot start the event until this has been done.
B. If you do not wish for us to participate,
your balance due must be handed over on the spot when we do finally arrive and that
balance is a full credit towards your next event to be held within the
allotted 365 days.
GO
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